Page 10 - Titanic Hotels Hygiene Manifest
P. 10


       04 CHECK-OUT PROCESSES                                                                                           • Our responsible employee will explain the measures and precautions we have taken in general,
                                                                                                                         cologne will be served while welcoming and the leaflets we have made regarding this issue will be
                                                                                                                         given to our guests. Our Guest Assistants have been assigned in a way to help you in all matters in
        Some additional measures were taken about easy and hygienically safe check-in and check-out                      our Resort Hotels.
        processes of you, our esteemed guests.
                                                                                                                        • All measures have been taken to ensure that there is no crowd at the entrances and exits of our
        • Suitcases and other items will be taken to our hotel by being disinfected by our employees who got             hotels and safe distance ranges are shown and safe rest areas have been created to be used when
          necessary training in this respect and sent to the rooms of our guests safely.                                 it is necessary to wait.
        • Temperatures of our guests will be taken by means of thermal cameras placed on our entrance                   • Door cards are prepared and disinfected before our guests check in and they will be given to our
          doors and in case of a negative situation, this situation will only be shared with them in accordance          guests safely in their protective cover. Pens that are given to you to fill in the documents required
          with the law on the protection of personal data and necessary action will be taken as written in our           are prepared as disposable in their special covers. All check-in procedures will be performed by
          action plans.                                                                                                  considering the safe physical distance.

                                                                                                                        • If our guests contact us via e-mail addresses of our relevant hotels before coming to our hotels,
                                                                                                                         they may complete check-in procedures in a safer way by using online check-in.

                                                                                                                        • Our contactless POS Machines will be used within certain limits and these machines will be
                                                                                                                         disinfected continuously.
                                                                                                                        • If they want, our guests will be able to use our Mobile Applications to get information about
                                                                                                                         necessary announcements and for quick, healthy communication at our Resort Hotels.
                                                                                                                        • All works that may require contact during check-in and check-out will be done duly and in
                                                                                                                         accordance with the safe physical distance rule.
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