Accessibility

Titanic Hotels Berlin is committed to making its websites accessible in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG) and EU Directive 2019/882. This accessibility statement applies to the websites of TITANIC Hotels Berlin and Sylter Hof Berlin.

Compliance Status
Our websites are currently not fully accessible. We are actively working on implementing the necessary technical and design-related measures to ensure accessibility in compliance with legal requirements. Due to the complexity of the required adaptations and external dependencies (e.g., third-party service providers), full compliance with accessibility standards will not be achieved before the law comes into effect on June 28, 2025.

Planned Measures
We are currently in the planning and coordination phase with our technical partners to:

• improve navigation and usability for users with disabilities,
• provide alternative text for images,
• enable customization of contrast and font sizes,
• and support assistive technologies.

Reporting Accessibility Barriers
If you encounter any barriers or have suggestions for improving accessibility, please feel free to contact us:br /> By email: sales@titanic-hotels.de
By phone: +49 (0)30 311 6858 854

Enforcement Procedure
If you do not receive a satisfactory response to your inquiry regarding accessibility within six weeks, you can contact the relevant enforcement body:

Arbitration Board BGG (Schlichtungsstelle BGG)
Phone: +49 (0)30 18527-2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de

This statement has been prepared to the best of our knowledge based on the current implementation status. Continuous improvements are planned to ensure full compliance with all requirements of the Accessibility Strengthening Act (BFSG).